The Claims Education Panel wishes to thank the dedicated insurance professionals and service providers who have given their valuable time and expertise in providing the insurance industry with a much needed and valuable resource.

  • Facebook - White Circle
  • Instagram - White Circle

Claims Education Panel is a service mark of Ruiz & Associates, Inc.

Auto Bodily Injury Adjuster



Fallon Logan

Burbank, CA

Kemper is seeking a Bodily Injury Adjuster to work in our Burbank, CA office. This specialized position focuses solely on the analysis & negotiation of bodily injury claims that are ordinarily assigned after the initial coverage determination, property damage handling, and investigation are completed. Claim inventories primarily involve attorney-represented files with varying degrees of complexity

Position Responsibilities:

Upon receipt, reviews each claim to ensure that all coverage and exposures issues have been identified and investigated. Recommends additional investigation if warranted and adjusts exposures as needed.
Contacts insureds and claimants within established corporate guidelines to provide notification of reassignment of the claim and to continue the settlement process.
Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement.
Advises the underwriting Department of adverse findings regarding insureds and/or coverage.
Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible.

Position Qualifications:

One year claims adjusting experience including experience with evaluation, negotiation and settlement of bodily injury claims. Claims experience may be substituted with a law degree and one year of civil litigation experience in an established practice.
Must have excellent planning and organizing skills.
Must have excellent written and verbal communication skills.
Must have the ability to deal with conflict in an effective manner.
Workload could vary greatly based on volume. Must be able to work effectively amid constant interruptions and be able to meet deadlines.
Must make decisions quickly and with minimal supervision.