The Claims Education Panel wishes to thank the dedicated insurance professionals and service providers who have given their valuable time and expertise in providing the insurance industry with a much needed and valuable resource.

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Claims Education Panel is a service mark of Ruiz & Associates, Inc.

Shoecraft Burton, LLP

Legal Services

Michelle Burton

(619) 794-2280

State of California

Shoecraft Burton LLP is an AV rated law firm that specializes in first party bad faith defense, insurance fraud and rescission, complex insurance coverage issues, including examinations under oath, and defense of third party claims. The firm practices throughout the State of California and is frequently called on to monitor litigation on behalf of its insurance clients in other states. The firm’s Managing Partner, Michelle Burton, is an accomplished trial lawyer and Certified Appellate Specialists. She routinely provides training services for claims professionals on good faith claims handling, property investigation and adjustment, the appraisal process and annually certifies claims examiners on the Fair Claims Practices Regulations. Ms. Burton also provides consulting and risk management services for insurance companies which includes drafting claims manuals and procedures, underwriting guidelines, policy revisions and endorsements. The firm has tenacious litigators who pride themselves on providing superior legal services with measurable results in an efficient and ethical manner.